Return policy
Returns and Exchanges Policy
Thank you for shopping at Techattire. We strive to provide you with high-quality Nike products and exceptional customer service. Please review our Returns and Exchanges Policy below:
Returns Eligibility:
- We accept returns only for items that are damaged, defective, or not as described.
- Returns must be initiated within 14 days of receiving the item.
- To be eligible for a return, your item must be in the same condition as when you received it, with all original tags and packaging.
Non-Returnable Items: We do not accept returns for items that are not damaged, defective, or not as described. This includes items that do not fit, items you change your mind about, or items with no discernible issues.
Exchanges:
- If you received a damaged, defective, or incorrect item, we are happy to offer an exchange for the same item if available.
- If the same item is not available, we will provide you with the option to choose another item of equal or lesser value. Any price differences will not be refunded.
- Exchanges are subject to item availability. If the desired item is not available, you can choose an alternative item or receive store credit.
Refunds: We do not offer refunds for returned items. Exchanges or store credit will be provided for eligible items.
Return Process:
- Contact our Customer Support team within 14 days of receiving your order to initiate a return.
- Provide clear photos of the damaged or defective item, along with your order number.
- Our team will assess the information provided and guide you through the return process if your item is eligible.
- Once your return is approved, we will provide you with instructions for sending the item back.
Return Shipping: You will be responsible for covering the return shipping costs unless the return is due to our error (e.g., wrong item shipped). We recommend using a trackable shipping service to ensure that your return is received.
Contact Us: If you have any questions about our Returns and Exchanges Policy, please contact our Customer Support team at techattireuk@gmail.com